Terms of Payment
Terms of payment - Clover & Cove
At Clover & Cove we want to make your shopping experience as easy and secure as possible. Below you'll find all the details about our payment policies
Accepted payment methods
To offer you flexibility and convenience, we accept several payment methods:
Credit/Debit cards: Visa, MasterCard, American Express and Maestro.
Online payment methods: PayPal, Apple Pay and Google Pay.
currency
All transactions are processed in euros (€). Please note that banks using other currencies may charge additional conversion fees, which are determined by your financial institution.
Payment security
The security of your personal and financial information is our top priority. All payments are processed through secure and encrypted payment gateways that meet the highest industry standards. WienSchmidt does not store any payment data on its servers.
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Frequently Asked Questions
Will this work with my electric/pumped/power shower?
Electric/Pumped/Power showers:
Our showerhead is compatible with most electric, pumped, and power showers, and many of our customers use it successfully with these systems. However, if you're unsure about your specific setup, we always recommend checking with your shower manufacturer or a qualified plumber before purchasing.
Is it easy to install?
Yes! It’s super easy to install—no tools needed. The showerhead uses a standard screw-on hose design. You can use the hose that comes with it or stick with your current one if it fits. Most customers have it set up and ready to use in under a minute.
When do you need to replace the filters?
The filters typically last 2 to 3 months, depending on your water quality and usage. A clear sign it's time to replace them is when you notice significant discoloration—this means the filter has trapped a lot of impurities and is no longer performing at its best.
How long will it take for my order to arrive?
Orders typically arrive within 5–10 business days, depending on your location. Please note that deliveries to remote or rural areas may take a little longer. You’ll receive a tracking link as soon as your order ships, so you can follow it every step of the way.
Who will deliver my order?
We work with several trusted delivery partners to ensure your order arrives safely and on time.
UK: Yodel, Royal Mail, and Relay
Australia: Australia Post and iMile
Canada: Canada Post
What if it doesn't fit my shower
No worries at all! If it turns out that the showerhead isn’t a good fit for your setup, you're covered by our 60-day money-back guarantee. Just reach out to our support team and we’ll make it right.
Where is Clover & Cove based?
Clover & Cove is based in the Netherlands. All inquiries and emails are handled during our Central European Time (CET) office hours. We’re committed to providing timely and helpful support to all our customers worldwide.