Customer Service
Our dedicated customer service team is here to assist you. We respond to all inquiries within 24 hours, ensuring prompt and helpful support every time.
Our customer service team is available from 9 AM to 5 PM, Monday to Friday. We strive to respond to all inquiries as soon as possible!
Contact us at: Support@cloverandcove.com
Contact Us
Electric/Pumped/Power showers:
Our showerhead is compatible with most electric, pumped, and power showers, and many of our customers use it successfully with these systems. However, we recommend you to check in with your manufacturer or plumber to make sure its compatible with your specific setup
Yes! It’s super easy to install—no tools needed. The showerhead uses a standard screw-on hose design. You can use the hose that comes with it or stick with your current one if it fits. Most customers have it set up and ready to use in under a minute.
The filters typically last 2 to 3 months, depending on your water quality and usage. A clear sign it's time to replace them is when you notice significant discoloration—this means the filter has trapped a lot of impurities and is no longer performing at its best.
Orders typically arrive within 5–10 business days, depending on your location. Please note that deliveries to remote or rural areas may take a little longer. You’ll receive a tracking link as soon as your order ships, so you can follow it every step of the way.
We work with several trusted delivery partners to ensure your order arrives safely and on time.
UK: Yodel, Royal Mail, and Relay
Australia: Australia Post and iMile
Canada: Canada Post
No worries at all! If it turns out that the showerhead isn’t a good fit for your setup, you're covered by our 60-day money-back guarantee. Just reach out to our support team and we’ll make it right.
Clover & Cove is based in the Netherlands. All inquiries and emails are handled during our Central European Time (CET) office hours. We’re committed to providing timely and helpful support to all our customers worldwide.
