Shipping Policy
Below you will find the average delivery time for all our packages:
Once you place an order, it will take 1 to 2 business days for us to process it. During the week, it takes one business day, but orders placed on Friday evenings or weekends may take slightly longer.
Once your order has been processed, it will be shipped, and delivery takes an average of 5 to 10 business days . We strive to make the ordering and delivery process as easy as possible for our customers. However, if you have any questions or further concerns, please feel free to contact our customer support team. Below, we explain how your order will be processed and delivered.
Placing an order The ordering process at Invictus is as simple as possible. First, go to the product page and add the desired product to your shopping cart. To do this, click on the “ Add to cart ” button. It is important to check that you have selected the correct variants. If everything is OK, click on the “ Proceed to payment ” field. On the information page, you must enter the correct address details. Please ensure that all information is correct. Once this information is entered correctly, you can click on the “ Proceed to shipping ” button. On the “ Shipping ” page, you have the opportunity to review your entered address details. We also emphasize that every shipment is sent completely free of charge. As a token of our thanks to our customers, we always cover the shipping and delivery costs. You can now proceed by clicking on the “ Proceed to payment ” field. You can choose between various payment methods. All payment options in our shop are SSL-encrypted, which means you can always rely on a secure payment environment.
Credit card (AMEX, Mastercard, Maestro, Visa)
Paypal account
EPS
Immediately
After selecting the correct payment method, you must click the " Complete Order " button and you will then be redirected to your chosen payment method. Follow the instructions on this page to complete your order. In the unlikely event that you have any problems with your order, you can contact us at any time.
Shipping costs: We cover the shipping costs for every order. Delivery to your door is 100% free for all our products . There is no minimum order quantity required.
Ship your order. Have you found the perfect look or accessory on our website? Then you want to enjoy it as soon as possible! That's why we ensure your order is processed and shipped as quickly as possible. In order to charge fair prices for our products, we have decided to combine packages in bulk and ship them all together once our minimum order quantity is reached. We hope for your understanding and willingness to help us create a better and healthier world.
To ensure your order ships today, please contact us via email. Our support team will be happy to advise you on the optimal solution.
Contact Us
Do you have any question?
Frequently Asked Questions
Will this work with my electric/pumped/power shower?
Electric/Pumped/Power showers:
Our showerhead is compatible with most electric, pumped, and power showers, and many of our customers use it successfully with these systems. However, if you're unsure about your specific setup, we always recommend checking with your shower manufacturer or a qualified plumber before purchasing.
Is it easy to install?
Yes! It’s super easy to install—no tools needed. The showerhead uses a standard screw-on hose design. You can use the hose that comes with it or stick with your current one if it fits. Most customers have it set up and ready to use in under a minute.
When do you need to replace the filters?
The filters typically last 2 to 3 months, depending on your water quality and usage. A clear sign it's time to replace them is when you notice significant discoloration—this means the filter has trapped a lot of impurities and is no longer performing at its best.
How long will it take for my order to arrive?
Orders typically arrive within 5–10 business days, depending on your location. Please note that deliveries to remote or rural areas may take a little longer. You’ll receive a tracking link as soon as your order ships, so you can follow it every step of the way.
Who will deliver my order?
We work with several trusted delivery partners to ensure your order arrives safely and on time.
UK: Yodel, Royal Mail, and Relay
Australia: Australia Post and iMile
Canada: Canada Post
What if it doesn't fit my shower
No worries at all! If it turns out that the showerhead isn’t a good fit for your setup, you're covered by our 60-day money-back guarantee. Just reach out to our support team and we’ll make it right.
Where is Clover & Cove based?
Clover & Cove is based in the Netherlands. All inquiries and emails are handled during our Central European Time (CET) office hours. We’re committed to providing timely and helpful support to all our customers worldwide.